Look for and use all the Xelfie spots - it’s fun to scroll through pictures on your room TV - we bought a 3 park package which included all the resort pictures. The ocean was rough for most of our stay so we didn’t get in there but swam in the lagoon a lot. There was never a time that we couldn’t find someplace to sit at any pools or the beach/lagoon. They have attendants who will get you a seat. We loved the fact that there is no saving loungers at the pool or beach. I believe that we were very close to full capacity but at no time did it feel crowded at the pools, beach or restaurants. All signature or hand crafted cocktails are so very good- not mass produced- and beautifully presented every time. ![]() All employees we interacted with were warm, friendly and very helpful. The art, the scents, the people are above and beyond. The attention to detail is amazing-every aspect is thoughtful and beautiful. Resort: The resort is so beautiful and organic- even sitting in the rooftop pools, you are overlooking other rooftops that are gardens. I did a lot of research before booking YouTube, joined Facebook fan page etc, but the videos and pictures just do not do this resort justice. Even without the parks, I believe we would not have been disappointed as the resort is out of this world. I will do this review as a hotel review and will do a separate review on our park adventures. We mainly booked this resort for the included parks- we did Xenotes, Xavage, Xenses, Xplor Fuego and Xcaret. We will request them on our next trip for sure. They decorated our room for my husbands birthday and left some treats for us too. We had Lorena and Brenda as butlers and they were very good, professional and helped us a lot. For us, the extra was definitely worth it as Fuego and Las Cuevas were favorites. We stayed 7 days in Artistas building to give us access to Mexico restaurants. The airport shuttle is easy to find and took us about 1 & 1/4 hour to the resort and on the way back was 2 hours door to door to terminal 3. We were blown away by the level of service, the resort itself and all the parks we visited. This resort will not have the activities you find at a Sandals property- snorkeling, pool trivia, volleyball, corn hole etc but you will not be bored here. We have always been Sandals/Beaches people but this resort looked too good to pass up. All Inclusive Resorts in Playa del Carmen.All Inclusive Hotels in Playa del Carmen.Adults Only and Adult Friendly Resorts Playa del Carmen.Pet Friendly Hotels in Playa del Carmen.Playa del Carmen Hotels with Free Parking.Iberostar Hotels & Resorts in Playa del Carmen.InterContinental (IHG) Hotels in Playa del Carmen.Barcelo Hotels & Resorts in Playa del Carmen.
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